This role will be full time Monday to Friday, 9am-5pm, based at our Chichester office. Welcoming candidates who live within a commutable distance.

About KT Healthcare:

A family-owned private therapy company specialising in Autism Diagnostic Services. Our core values centre around establishing meaningful connections with our patients and their families while delivering diagnostic assessments of the highest quality. We collaborate extensively with GPs, NHS ICBs and aim to deliver high-quality diagnostic assessments and reports.

Position Overview and Scope:

This is a pivotal role within KT Healthcare, responsible for leading and developing the People function while providing comprehensive HR support across the organisation. As the primary HR lead, you will act as a trusted advisor to managers and colleagues, ensuring compliance with employment legislation, supporting organisational growth, and driving people-focused initiatives that align with business objectives.

The role requires an experienced hands-on HR professional manager, who thrives in a fast-paced SME environment, balancing strategic planning with operational delivery. You will be responsible for maintaining and developing HR systems, policies, processes and employee engagement initiatives whilst contributing to wider business decisions as a member of the Senior Leadership Team. You will be an experienced manager who has a self-starter attitude who is easily adaptable and enthusiastic.

Key Responsibilities and Duties:

HR Leadership

Lead and develop the HR function, ensuring it supports the ongoing growth and success of KT Healthcare.

Act as the first point of contact and trusted advisor for all HR-related matters across the business.

Attend and actively contribute to Senior Leadership Team and management meetings, providing updates on staffing, recruitment, people initiatives, organisational structure and business risks.

Support business projects and strategic initiatives from a people perspective.

Promote KT Healthcare’s values and culture across all areas of the business.

Undertake any other duties reasonably required to support the needs of the business.

Line Management

Provide direct line management to your team, supporting their day-to-day performance, development and wellbeing.

Conduct regular 1:1s, supervisions, probations and appraisals.

Lead performance reviews and objective setting to support growth and accountability.

Delegate tasks appropriately and provide clear direction, feedback and support.

Support the development of their skills, knowledge and progression within the HR function.

Employee Relations & Compliance

Provide professional guidance and support to managers on employee relations matters including performance management, disciplinary processes, grievances, absence management and capability concerns.

Support in any Employee Relations meetings, offering advice and structure.

Ensure compliance with UK employment legislation and regulatory requirements.

Develop, review and maintain HR policies, procedures and documentation to ensure legal compliance and best practice.

Conduct HR audits and ensure employee files, contracts and documentation remain compliant.

Manage and maintain the HR Information System (BrightHR), ensuring employee records remain accurate, secure and up to date.

Recruitment, Onboarding & Employee Lifecycle

Oversee the full employee lifecycle including recruitment, onboarding, induction, development, retention and offboarding.

Manage recruitment activities across the organisation, supporting hiring managers to attract and retain high-quality talent.

Lead and maintain the onboarding and compliance platform (Credentially), ensuring all workforce documentation and checks are completed and monitored effectively.

Support payroll administration processes through accurate employee data management.

Coordinate and administer training, development and performance review processes.

Workforce Planning & Organisational Development

Monitor organisational structures and workforce planning requirements, making recommendations to support business growth.

Support managers with organisational change, restructuring and workforce planning projects.

Identify opportunities to improve HR processes, systems and employee experience.

Manage employee engagement initiatives and contribute towards maintaining a positive workplace culture.

HR Reporting & Data Management

Produce HR reports, metrics and workforce data to support business decision-making.

Support data-driven decision-making through analysis of HR and workforce trends.

Maintain accurate and insightful reporting to support planning and operational effectiveness.

Competencies, Skills and Experience Required:

Core Competencies

Minimum of 2-3 years proven experience in a standalone HR Generalist, HR Manager or People Manager role

Strong knowledge of UK employment law and HR best practice

Experience working within an SME environment, managing a broad range of HR responsibilities

Ability to build strong relationships and influence stakeholders at all levels

Highly organised with excellent attention to detail

Strong problem-solving and decision-making abilities

Ability to manage confidential and sensitive information with discretion

Comfortable balancing strategic HR initiatives with operational delivery

Self-motivated with the ability to work independently and prioritise competing demands

Excellent written and verbal communication skills

Technical Skills

Employee Relations Management

Recruitment and Talent Acquisition

HR Policy Development and Review

HR Compliance and Employment Law

HRIS Management (BrightHR experience desirable)

Onboarding and Workforce Compliance Systems (Credentially experience desirable)

HR Reporting and Data Analysis

Performance Management

Workforce Planning

Microsoft Office Suite and associated business applications

Qualifications Required:

CIPD Level 5 qualification (minimum) paired with at least 2-3 years equivalent managerial HR experience

CIPD Level 7 qualification desirable

Evidence of continuous professional development

INDHP